TrueCOA

The Standard for
Art Authentication

TrueCOA provides instant, tamper-proof certificate of authenticity verification anchored on the blockchain — with Bitcoin payment confirmation as the gold standard of proof of ownership.

500+
Items Authenticated
200K+
Signature Samples
100%
On-Chain Records
scroll

Recognized Standards & Verification Partners
Verisart
Beckett
JSA
PSA
Zarelli
Verisart
Beckett
JSA
PSA
Zarelli

Proprietary Technology

Handwriting Detection Algorithms

Forgeries are sophisticated. Our authentication engine analyzes four independent biometric dimensions of every signature — making statistical replication without detection virtually impossible.

Every signature submitted to TrueCOA is processed through our proprietary multi-vector handwriting analysis engine. The system compares four measurable physical properties against our proprietary database of 200,000+ verified signature samples spanning over 200 artists, musicians, astronauts, athletes, and more. A confidence score above 95% is required to issue a certificate. Any anomalous vector triggers a mandatory expert review before certification proceeds.

Pen Pressure

Pen Pressure

Every person applies a unique and consistent force profile when writing. The algorithm maps ink density, stroke spread, and depth variation across the full signature arc. Authentic signatures show a characteristic pressure curve — heaviest at stroke initiation and tapering naturally at lift points. Forgeries betray themselves through uniform, flat pressure or erratic inconsistencies.

Biometric Vector 01
Consistency Metrics — Stroke Span

Stroke Span

Span measures the horizontal and vertical range of each stroke relative to the full signature envelope. Authentic signatures maintain a consistent proportional span across our 200,000+ verified sample database. Span compression or over-extension — common in slow forgeries or autopen outputs — is detected by comparing submissions against the artist's full verified range distribution.

Biometric Vector 02
Rhythm Metrics — Inter-Character Gaps

Letter Spacing

The inter-character gap in a handwritten signature is a deeply ingrained motor habit that persists consistently across decades. The algorithm measures the distribution and variance of spacing between connected and unconnected letterforms. Tight clustering around the artist's known spacing mean signals authenticity. Outlier gaps — especially uniform spacing from machine or stencil — are flagged immediately.

Biometric Vector 03
Biometric Profiling — Baseline Drift

Baseline Drift

Baseline drift describes the natural, involuntary upward or downward movement of a signature relative to the writing line. Every person has a characteristic drift pattern that is unconscious and nearly impossible to replicate deliberately. The algorithm models the drift curve and compares it against our full 200,000+ sample database using Fourier transform analysis to detect any deviation.

Biometric Vector 04

Trust & Scale

The Numbers Behind TrueCOA

Since launching in 2025, TrueCOA has become the verification standard for serious art collectors, galleries, and auction platforms.

500+
Items Authenticated

Over two thousand works authenticated since launch — across street art prints, vinyl figures, signed memorabilia, and limited edition collectibles. Every single one carries a permanent, publicly verifiable record.

95%
On-Chain Records

No exceptions. Every TrueCOA certificate is SHA-256 hashed and anchored to the Polygon blockchain with a Bitcoin timestamp. The record is immutable — it cannot be altered, deleted, or disputed after issuance.

95%+
Confidence Threshold

Our 4-vector biometric engine must return a confidence score above 95% before a certificate is issued. The model is trained on 200,000+ verified signature samples across 100+ artists. Any submission below threshold is escalated to a human expert before the COA can proceed.

₿ + MATIC
Dual-Chain Verified

We anchor every certificate across two independent blockchains: Polygon for low-cost, high-speed record storage and Bitcoin for its unmatched timestamp immutability. Two chains means two independent verification paths — neither can be forged or revised.

200K+
Signature Samples

TrueCOA's handwriting models are trained on over 200,000 verified signature samples spanning over 200 artists, musicians, astronauts, athletes, and more — across street art, fine art, sports, music, and entertainment. This is the largest proprietary authenticated signature dataset in the collectibles authentication industry.

Four
Biometric Vectors

Pen pressure, stroke span, letter spacing, and baseline drift — analyzed simultaneously against verified exemplar databases for each artist. No competing platform analyzes all four vectors in a single pipeline. It is the deepest signature analysis available outside a forensic lab.

$99
Online Submission

Every item submitted online receives an initial assessment within 48 hours for a flat $99 fee. If the submission passes initial review, it advances to full physician-grade expert analysis combined with our proprietary algorithmic engine — applied to a high-resolution version of the image we generate during the process.


Independently Verified

Authentication You Can Prove to Anyone

Every TrueCOA certificate is confirmed across three independent verification layers — each operated by a separate, recognized authority. No single party controls all three.

Independently Verified · Multi-Platform
This Item Has Been Independently Verified

Authentication confirmed across three independent systems — TrueCOA's biometric engine, ScoreDetect's blockchain infrastructure, and the Polygon public ledger. No single party controls all three. That's what makes it independently verifiable.

Uniqueness — Signature behavioral pattern and pen pressure vector analysis

Biometric Signature Analysis

TrueCOA's 4-vector engine analyzes pen pressure, stroke span, letter spacing, and baseline drift against 200K+ verified samples.

Score-Detect Proof of Ownership

ScoreDetect Blockchain Anchor

ScoreDetect's infrastructure writes the SHA-256 hash to Polygon and coordinates the Bitcoin timestamp anchor — independently of TrueCOA.

Global Consensus Rhythm Metrics

Polygon Public Ledger

The on-chain record is publicly verifiable by anyone at polygonscan.com — no login, no intermediary, no expiry. The record is permanent.

Bitcoin Timestamp

Bitcoin Timestamp

A cross-chain timestamp anchored on Bitcoin proves the Polygon record existed at a specific moment — the most immutable timestamp available.

ScoreDetect
Polygon
Bitcoin
What People Are Saying

Collectors Who Found Out the Hard Way

Not every story starts with a purchase. Some start with a discovery. These are the voices that built TrueCOA's community.

"

I paid $2,400 for what I thought was a hand-signed Shepard Fairey print. Three years later, a dealer told me it was autopen. No refund, no recourse. When I found TrueCOA, I submitted two other pieces from the same seller. Both failed the pressure analysis. I wish this had existed before my first purchase.

"

I'm a software engineer and I was skeptical of any authentication service that claimed AI could catch forgeries. Then I read TrueCOA's Fourier transform baseline drift methodology. That's not marketing — that's actual forensic science. The dual-chain anchoring architecture is also genuinely well-designed. I started using it for my own collection after reading the technical docs.

"

I bought a KAWS Companion on eBay for $800. The seller had a COA PDF — looked official, had a watermark, everything. TrueCOA's verification came back invalid within minutes. The COA ID didn't exist in any blockchain registry. I filed a dispute and got my money back. The QR verification step is now the first thing I check before I buy anything.

"

From a gallery operations perspective, this is the first authentication infrastructure that actually scales. We issue roughly 300 COAs per month. The API integration was clean — we had it connected to our Shopify backend in two days. Our return rate on authentication disputes dropped to zero in the first quarter after deployment.

"

I inherited a collection from my father that included what was supposed to be a signed Death NYC print. The estate valuation was partly based on it. TrueCOA's analysis flagged inconsistent baseline drift against the verified exemplar database. It saved us from overstating the estate value by nearly $6,000 and a potential legal problem with the IRS.

"

I've worked in blockchain infrastructure for six years. The decision to use Polygon for record storage and Bitcoin for timestamp anchoring is architecturally correct — you get the cost efficiency of a modern L2 with the settlement finality of the oldest, most secure chain in existence. Most authentication startups get this wrong. TrueCOA got it right.


The Knowledge Base

Understanding the Technology Behind TrueCOA

Authentication is only as trustworthy as the infrastructure it sits on. Here's a plain-language guide to the building blocks — blockchain, Polygon, NFTs, ScoreDirect, and the full process from submission to verified COA.

01
The Foundation

What Is a Blockchain?

Think of it like a Google Doc that everyone can read but nobody can edit — and every change is stamped with a permanent timestamp that can never be erased.

The real-world version: Imagine a notebook that gets photocopied and handed to 10,000 people around the world at the same moment. If someone tries to change a page in their copy, the other 9,999 copies instantly show it doesn't match. That's a blockchain.
Can't Be Changed Ever

Can't Be Changed. Ever.

Once something is written to a blockchain, nobody can delete it, edit it, or fake it — not even the company that wrote it. TrueCOA can't alter a COA once it's on-chain. That's the point.

No Single Owner

No Single Owner

Regular companies store your data on their own servers. If they get hacked or shut down — it's gone. A blockchain lives on thousands of computers at once. There's no "off" switch.

Anyone Can Check It

Anyone Can Check It

Every TrueCOA record has a public address — like a tracking number — that anyone in the world can look up for free using a site called PolygonScan. No login. No fee. Just copy and paste.

How TrueCOA uses this

When we authenticate a piece, we run the full certificate through a fingerprinting algorithm (SHA-256) that produces a unique 64-character code. That code — not the document itself — gets written to the blockchain. If anyone changes even one letter of the COA later, the fingerprint won't match. Forgery detected instantly.

Built on top of this →
02
Our Primary Chain

What Is Polygon?

Polygon is the specific blockchain TrueCOA uses to store COA records. Think of it like choosing FedEx over USPS — same job, but faster and cheaper at scale.

Simple version: Ethereum is the main highway — the most trusted and secure blockchain in the world. Polygon is an express lane built alongside it. Same destination, same security, just dramatically faster and almost free to use.
Ethereum (main chain)
~15 transactions/sec
$99–$100 per transaction
Slow during peak hours
VS
Polygon (what we use)
65,000 transactions/sec
<$0.01 per transaction
Confirmed in seconds
Used by Real Companies

Used by Real Companies

Polygon isn't experimental. Starbucks, Mastercard, JPMorgan, Disney, and Nike all use it for legitimate business applications. It's one of the most battle-tested blockchains in existence.

Anchored to Ethereum

Anchored to Ethereum

Polygon periodically "checkpoints" back to Ethereum — so TrueCOA records get Polygon's speed and Ethereum's security at the same time. The best of both.

You Don't Need Crypto

You Don't Need Crypto

Polygon has a token called POL (formerly MATIC). You don't need to own any of it. You don't need a crypto wallet. You just need the COA ID to verify a record — that's it.

Why not just use Bitcoin for everything?

Bitcoin is the most secure blockchain ever made — so TrueCOA uses it as a timestamp anchor. But Bitcoin wasn't designed to store detailed records cheaply. Polygon was. We use both: Polygon stores the full certificate, Bitcoin stamps the exact moment it existed. Two chains. Two independent proofs.

Records become tokens →
03
Digital Ownership

What Is an NFT?

NFT = Non-Fungible Token. Forget the hype. Strip it down: an NFT is just a unique digital receipt on a blockchain that proves you own something specific.

Fungible

A $10 bill. Every $10 bill is identical and interchangeable. Doesn't matter which one you have.

Non-Fungible

A signed Shepard Fairey print #142 of 500. There is only one. Not interchangeable with anything.

Provenance on Autopilot

Provenance on Autopilot

When an NFT changes hands, the blockchain logs it automatically. Years from now, a buyer can see the full ownership history — every previous owner, every sale date — without asking anyone.

NFTs and Physical Art

Works for Physical Art Too

An NFT doesn't have to be for a digital image. A physical KAWS figure or signed jersey can be linked to an NFT. The token is the proof-of-ownership record — the item ships, the token transfers.

Paper COAs Are Fakeable

Paper COAs Are Fakeable

Anyone with a printer can make a fake paper COA. An NFT record is unique — there is only one, and its full history is public. The structural forgery problem with paper is impossible on-chain.

Powered by this infrastructure →
04
Our Technology Partner

Who Is ScoreDetect?

ScoreDetect is the engine under the hood. TrueCOA handles the authentication — ScoreDetect handles the actual writing to the blockchain and the Bitcoin timestamp. Think of us as the doctor, them as the operating room.

Simple version: When you book a flight on Expedia, Delta is actually flying the plane. TrueCOA is Expedia — we manage your experience. ScoreDetect is the airline — they operate the infrastructure your COA travels through.
Signature Authentication

Last Check Before Chain

Our AI-driven 4-vector biometric engine analyzes pen pressure, stroke span, letter spacing, and baseline drift against 200,000+ verified signature samples — catching forgeries invisible to the naked eye.

ScoreDetect Blockchain Anchor

Bitcoin Timestamp Manager

ScoreDetect handles the Bitcoin anchor — embedding a reference to the Polygon record into a Bitcoin transaction. This creates a cross-chain timestamp that proves your COA existed at that exact moment in history.

Polygon Public Ledger

Why We're Telling You This

Most companies hide their infrastructure. We don't. Full transparency means you can independently verify every layer of how a TrueCOA record is created — including who operates the blockchain nodes.

Now see the full process →
05
End to End

The Full Process — Step by Step

From the moment you submit an item to the moment a buyer verifies it years later. Every step, nothing hidden.

01

You Submit the Item

Upload high-res photos of the item — front, back, signature close-up — plus metadata (artist, title, edition, medium). Done via the TrueCOA portal. No need to mail anything yet.

02

Stage 01 — Initial Assessment $99

Our team evaluates the submission within 48 hours. Written pass/fail with detailed reasoning. The $99 is credited toward Stage 02 if you advance.

Pass → Stage 02 Fail → Report issued, process ends
03

Stage 02 — Full Authentication $500

Item is mailed to TrueCOA. AI runs 4-vector biometric analysis simultaneously with a human forensic expert. Confidence must hit 95%+ to proceed. Anything lower goes to mandatory second review.

04

Certificate Data Assembled

Full COA package built: artist, title, edition, medium, dimensions, signature status, condition, date, confidence score. Unique ID assigned in format TC-YYYY-[ARTIST]-[SERIAL].

05

SHA-256 Fingerprint Generated

The certificate data is run through a hashing algorithm — like a fingerprint machine for documents. Output: a unique 64-character code. Change one character in the COA later and the fingerprint won't match. That's how forgery gets caught.

SHA-256(COA data) → 0x7f3a9d2c18e4b56f0a31d7c29e8f...
06

Written to Polygon Blockchain

Via ScoreDetect, the fingerprint is submitted to the Polygon network. Confirmed in seconds. Assigned a permanent transaction hash and block number. Now stored across thousands of independent nodes — permanently.

07

Bitcoin Timestamp Anchored

ScoreDetect embeds a reference to the Polygon TX into a Bitcoin transaction. This creates a cross-chain timestamp — proof that the Polygon record existed at that exact moment in Bitcoin's unalterable history.

08

PDF + QR Code Delivered

Final certificate PDF generated with all metadata, both TX hashes, confidence score, and a QR code linking to the public verification page. Delivered to seller and buyer. Item returned via insured shipping.

COA IDTC-2025-SF-0042
Polygon TX0x7f3a...e0d ↗
Bitcoin TX3FZbgi...Zc5 ↗
Auth. Score97.4% — Verified

Any Buyer Can Verify — Forever

Scan the QR code or enter the COA ID at truecoa.com. The full record displays — artwork details, Polygon link, Bitcoin confirmation. This record exists permanently — it will still be verifiable long after TrueCOA itself exists.

The result →
FAQ

Common Questions

Everything you need to know before submitting your first item.

Stage 01 (image review) takes 48 hours. Stage 02 (full physical certification) takes 7–14 days depending on item complexity and current volume. Rush processing is available for an additional fee.
We provide a detailed written explanation of exactly why — not a form letter. You'll receive our full findings, the specific points of concern, and our confidence score. Collectors deserve to understand what the evidence shows.
Yes. TrueCOA certificates include a public PolygonScan URL that any buyer can verify independently. You can link this directly in your listing. Buyers with no crypto knowledge can verify via our lookup portal at truecoa.com.
Yes — permanently. Once a record is anchored on Polygon and timestamped via Bitcoin, it cannot be altered, deleted, or hidden — not even by TrueCOA. Our clients' certifications outlive us as a company.
We authenticate physical items and anchor their certificates on-chain. We do not authenticate digital-only NFTs. If you have a physical item linked to an NFT, we can authenticate the physical piece and its provenance.
PSA, JSA, and Beckett are opinion-based authentication companies — their certificates represent expert opinion recorded on paper. TrueCOA combines forensic biometric analysis with immutable blockchain anchoring. The certificate cannot be counterfeited, altered, or denied by any party. It also includes a 4-vector biometric score, not just a pass/fail opinion.
We do not authenticate digital-only assets, items with no physical signature or mark, or items where the claimed provenance is demonstrably impossible (e.g., items claimed to be signed after an artist's death). We also decline items where the risk of reputational damage to the collector outweighs the benefit of certification.
Your inquiry should include: high-resolution photo of the front, photo of the reverse/back, close-up of the signature, close-up of any edition numbering, photo of any embossment or stamp, any existing COA or provenance documentation, and a UV photo if available. The more documentation you provide, the faster our assessment.

About TrueCOA

Built for Collectors. Trusted by Galleries.

TrueCOA was founded in 2025 to bring cryptographic certainty to art authentication. We serve galleries, eBay sellers, auction houses, and private collectors who need verification that holds up anywhere in the world.

What We Authenticate

What We Authenticate

Street art prints, signed collectibles, limited editions, vinyl figures, music memorabilia, and sports collectibles.

Authenticated

Authenticated

Physical COA + 4-vector handwriting analysis + SHA-256 hash + Polygon blockchain record + Bitcoin anchor transaction.

For Galleries & Sellers

For Galleries and Sellers

Issue TrueCOA certificates for your inventory. Every buyer gets a permanent, publicly verifiable record of their purchase.


Verify This
Certificate of Authenticity

You're one tap away from the full blockchain record, complete COA details, or a downloadable PDF — all permanently anchored on-chain.

Obey Giant — Power & Glory
Shepard Fairey
TrueCOA Verified
Edition
142 / 500
Year
2024
Medium
Screen print
COA ID
TC-2025-SF-0042

About TrueCOA

Founded in 2025, TrueCOA is the authentication standard for serious art collectors and galleries. Every certificate combines proprietary 4-vector handwriting analysis with dual-chain blockchain anchoring on Polygon and Bitcoin.

500+
Authenticated Items
200K+
Signature Samples
95%+
Confidence Threshold
₿ + MATIC
Dual-Chain
Choose how to verify

Enterprise Authentication Solutions

Institutional-Grade
Authentication at Scale

TrueCOA partners with galleries, auction houses, eBay power sellers, and collectibles platforms to deploy best-in-class certificate infrastructure — from issuance to blockchain anchoring to buyer-facing verification.

How It Works

Three Steps to a Permanent Certificate

From your first image submission to a blockchain-anchored COA visible to any buyer, anywhere in the world.

01

High-Resolution Image Submission

Submit front, back, signature close-up, edition numbering, any embossment, and existing provenance. Our team reviews every submission within 48 hours and provides a written assessment.

$99 48-hour turnaround
02

Physical Item Review & Forensic Analysis

Items that pass Stage 01 are mailed to TrueCOA. Our AI-driven 4-vector biometric engine analyzes pen pressure, stroke span, letter spacing, and baseline drift against 200,000+ verified samples. Human forensic experts review every edge case.

$500 7–14 day turnaround
02b

Expert & Algorithmic Consensus

Any submission below our 95% confidence threshold is automatically escalated to a human expert. Both the AI score and human opinion must align before certification proceeds. If we can't prove it, we don't certify it.

Included in Stage 02
03

Certificate Issued — Blockchain Anchored

Passing items receive a hologram-stamped physical COA, a Polygon blockchain record, and a Bitcoin timestamp anchor. The certificate is permanently and publicly verifiable by anyone via PolygonScan — no login required.

Included Permanent · Immutable · Public


What We Offer

End-to-End Authentication Services

From pre-sale analysis to post-purchase verification, TrueCOA handles the full authentication lifecycle for enterprise partners.

Signature Authentication

Our proprietary 4-vector biometric engine analyzes pen pressure, stroke span, letter spacing, and baseline drift against 200,000+ verified signature samples — delivering a quantified confidence score with every submission.

Core Service

Blockchain Anchoring

Every COA is SHA-256 hashed and written immutably to Polygon, with a Bitcoin-anchored timestamp. Your buyers get public, permanent, verifiable proof that no third party can alter or revoke.

Core Service

QR Code Infrastructure

We generate and manage the full QR ecosystem — from print-ready codes on physical certificates to dynamic landing pages that surface item details, blockchain records, and download options when scanned.

Core Service

White-Label COA Platform

Deploy TrueCOA's full authentication stack under your brand. Your clients see your gallery name, your design, and your domain — powered by our technology and blockchain infrastructure.

Enterprise

API Integration

Connect your inventory management system, eBay store, or auction platform directly to TrueCOA's authentication API. Automate COA generation, blockchain anchoring, and buyer notification at scale.

Enterprise

Portfolio Authentication Audits

Full inventory authentication reviews for galleries, estates, and collectors. We assess your existing COA documentation, identify gaps, and issue blockchain-backed certificates for your full collection.

Advisory

Why TrueCOA

Best-in-Class Technology Stack

No other authentication provider combines our proprietary handwriting biometrics with dual-chain blockchain anchoring. Here's what sets us apart.

01

4-Vector Biometric Analysis

Pressure, span, spacing, and baseline drift — analyzed simultaneously against our 200,000+ sample training database spanning 100+ artists, musicians, astronauts & more. 95%+ confidence threshold, mandatory expert review for any anomaly.

02

Dual-Chain Anchoring

Polygon for low-cost, high-speed record storage. Bitcoin for immutable timestamp proof. Two chains means two independent verification paths — neither can be forged or revised.

03

Fourier Transform Baseline Analysis

Our baseline drift algorithm uses spectral decomposition to model the unconscious oscillation pattern unique to every signatory. Trained on 200,000+ samples, it detects the subtlest deviations — the hardest biometric to replicate or defeat.

04

Real-Time Public Verification

Any buyer worldwide can verify a certificate in seconds at truecoa.com. No login, no fee, no delay. The verification record is permanent and cannot be taken offline.

05

API-First Architecture

Built for integration. Our REST API connects to any inventory system, marketplace, or POS platform. Full webhook support for automated workflows at scale.

06

Expert Review Layer

Every edge case is reviewed by our human authentication experts before a certificate is issued. Technology eliminates obvious forgeries; experts handle the ambiguous cases.


What Our Partners Say

Trusted Across the Industry

"TrueCOA's API integration took our eBay store from manual COA PDFs to fully automated blockchain certificates in under a week. Buyer confidence went up immediately."

Director of Operations
West Coast Street Art Gallery

"The handwriting analysis gave us confidence we hadn't had before. We submitted a questionable Banksy signature and got a detailed vector-by-vector breakdown within 48 hours."

Senior Specialist
International Auction House

"As a high-volume collectibles seller, issuing COAs used to be a manual nightmare. TrueCOA's white-label platform turned it into a competitive advantage."

Founder
Collectibles Platform, 10,000+ SKUs


Submit for Authentication

Request a TrueCOA Certificate

Fill out the form below. Our team reviews every submission and responds within 48 hours. High-resolution images are required to begin the process.

Click to select or drag & drop images here
JPG, PNG, HEIC accepted · Max 10MB each

High-Res Image Submission — $99 review fee billed after confirmation. Full certification from $500.

Privacy Policy

Effective: January 1, 2026

1. Information We Collect

TrueCOA ("we," "us," "our") collects information you provide directly when submitting items for authentication, including your name, email address, item descriptions, and photographs. We also collect standard web usage data (IP address, browser type, pages visited) via server logs.

2. How We Use Your Information

We use your information solely to perform authentication services, communicate results, issue certificates, and register records on the blockchain. We do not use your data for advertising, and we do not sell or rent your personal information to third parties.

3. Blockchain Records

Certificate data anchored to the Polygon blockchain and Bitcoin network is permanent and public by the nature of blockchain technology. This includes a certificate ID, item hash, and timestamp — it does not include your personal name or contact details unless you request it.

4. Data Retention

Authentication records and supporting photographs are retained for 7 years for provenance integrity. You may request deletion of your personal contact data at any time by emailing us; blockchain records cannot be deleted.

5. Third-Party Services

We use ScoreDetect for document verification and Polygon/Bitcoin networks for blockchain anchoring. These services have their own privacy policies. We do not share your personal data with these services beyond what is technically required to perform authentication.

6. Security

All submissions are transmitted over HTTPS. Authentication materials are stored on encrypted servers. We do not store payment card information.

7. Your Rights

You may request access to, correction of, or deletion of your personal data at any time. Residents of California (CCPA) and the EU/EEA (GDPR) have additional rights including data portability and the right to object to processing.

8. Contact

Privacy inquiries: privacy@truecoa.com

Terms of Service

Effective: January 1, 2026

1. Services

TrueCOA provides art and collectible authentication services including digital review, certificate issuance, and blockchain registration. Authentication is an expert opinion based on available evidence — it is not a guarantee of value or absolute proof of origin.

2. Submissions

By submitting an item, you represent that you are the lawful owner or authorized agent of the item. You grant TrueCOA a limited license to use submitted photographs and descriptions solely for authentication purposes.

3. Fees & Payment

Fees are due at time of submission. Digital Review: $99 per item. Full Certificate: $500 per item. Enterprise rates are negotiated separately. Payment is processed via Bitcoin or approved electronic payment. All fees are in USD.

4. Turnaround

Digital Review is delivered within 5 business days. Full Certificate within 10 business days. Timelines are estimates and may vary based on submission volume and item complexity. Rush processing may be available upon request.

5. Outcomes

Items may be determined Authentic, Inconclusive, or Not Authentic. A "Not Authentic" result does not preclude re-submission with additional provenance materials. Fees are non-refundable except where TrueCOA determines the item cannot be assessed (see Refund Policy).

6. Limitation of Liability

TrueCOA's liability is limited to the fee paid for the specific authentication service. We are not liable for consequential, incidental, or punitive damages. Authentication opinions do not constitute legal testimony.

7. Disputes

Disputes are governed by the laws of the State of California. Parties agree to attempt good-faith resolution before pursuing legal action.

Refund Policy

Effective: January 1, 2026

Standard Policy

All authentication fees are non-refundable once review has commenced. This is because expert time and resources are consumed in the authentication process regardless of outcome.

Exceptions — Full Refund Issued

A full refund will be issued if: (1) TrueCOA determines the item cannot be assessed due to insufficient materials or photographs provided, and no re-submission is possible; (2) a technical error on our part prevents completion of the service within 30 days of submission.

Partial Refund

A 50% refund may be issued if review has begun but cannot be completed due to circumstances outside the client's control, at TrueCOA's sole discretion.

How to Request

Refund requests must be submitted within 30 days of your original submission date to support@truecoa.com with your submission ID and reason for request.

Shipping & Insurance

Effective: January 1, 2026

Physical Submissions

TrueCOA is a digital-first service. The vast majority of authentications are completed using high-resolution photographs submitted electronically. Physical item submission is available by arrangement only for Full Certificate and Enterprise clients.

If Physical Submission Is Required

Items must be shipped via a trackable carrier (UPS, FedEx, or equivalent). TrueCOA recommends insuring items for their full estimated value prior to shipping. We are not responsible for loss or damage during transit to or from our facility.

Packaging Requirements

Items must be packaged appropriately for their medium: prints in rigid flat mailers with corner protection; sculptures and figures in double-boxed foam; signed memorabilia in acid-free sleeves. Improperly packaged items that arrive damaged may affect the authentication outcome.

Return Shipping

Return shipping for physically submitted items is billed at cost to the client. TrueCOA will ship via UPS Ground unless the client requests and pre-pays for an alternative service. COA documents for digital submissions are delivered electronically as a signed PDF and, upon request, as a physical document via USPS First Class.

Insurance

TrueCOA maintains general liability insurance for items in our physical custody up to $2,500 per item. For items valued above $2,500, clients are strongly advised to arrange separate fine art or collectibles transit insurance. We recommend Chubb, AXA Art, or a rider on your existing homeowner's/collector's policy.